-Use of information you provide
-Errors and omissions
By accessing fantes.com you agree to the following terms:
Copyright © by Fante's, Inc. All rights reserved.
Fante's Kitchen Wares Shop™,
Fante's Kitchen Shop™,
Fante's Italian Market™, and
are marks and trade names owned by Fante's, Inc., a Pennsylvania Corporation.
The owner of the mark and materials in this website is Fante's,
In some cases, materials are owned by third
Materials in fantes.com are protected by copyright, trademark, trade
dress, unfair competition, and other laws of the United States and other
By accessing content on this website, you agree to not
imitate, modify, reproduce, republish, upload, post, transmit, copy, or
distribute, in any manner when for gain (monetary or otherwise), the
material on this web site or its underlying code, without express permission
We generally grant permission when we can determine that the material will
be used for educational purposes, provided we are clearly identified as the
source and copyright holder. In such cases, materials must not be modified
or quoted out of context.
You may save information from this website in your personal computer, or
print information for your own personal use. You may also distribute
original content from fantes.com in a limited fashion when for the
purpose of informing potential users about us. However, you may not use
it for monetary or marketing gain, and you may not alter it in any way without
It is improper to frame content from our site without express permission
from us. Permission may be granted if we agree that it fits with original
content on your site, and if it is not obscured by advertising on your page.
Without prior written permission from us, permission to use our content may
be revoked at any time, with legal consequences.
Use of Information You Provide
We feel very strongly about our customers' right to privacy, therefore we
only collect pertinent personal information when you order from us. We use
that information to complete your order and to contact you regarding the
status of your order. It is then stored in our archives only for as long as
we are required, by laws relating to financial record keeping. And we cover
We do not add you to mailing lists, and we do not share your
information with others.
Your comments and your responses to our inquiries (feedback, data, ideas,
etc.) are deemed not to be confidential, and fantes.com may use such
responses without limitation. In such cases, we ensure your privacy, by not
including any of your personal identifying information.
We will do our best to answer inquiries that you direct to us. Needless to
say, your inquiries are most likely to receive a response when they are
related to merchandise and services that you are contemplating on
purchasing, or have purchased, from us, and must be within our field of
We generally keep information on sourcing confidential, as it is, in many
cases, a competitive advantage that we work hard to maintain, so that we can
bring you such a wide variety of products and information.
As a retailer, our role is to serve household consumers, and our published
shipping charges apply to orders for quantities that a consumer would normally
We will do our best to accommodate orders for large quantites, however because
the larger bulk and packing requirements are more costly, please know that
we reserve the right
to increase the shipping charge based on actual UPS or USPS shipping rates. We
will notify you of the alteration, and you can approve the change or we can
otherwise cancel your order.
Additional criteria for accepting consumer orders is delineated in
our Ordering Information page.
We reserve the right to reject or cancel any
order that does not meet our criteria.
We also reserve the right to reject or cancel any order on which your credit
card issuer cannot or will not provide verification of your billing or shipping
address or authorization for the transaction.
Errors and Omissions
We will do our best to make sure all the information on our website is
correct. If you notice errors or omissions (which, being only human, we are
apt to commit), we appreciate your letting us know, so that we may correct
them. Sometimes manufacturers alter some minor product specifications without
notification, which also cause errors in the information we provide.
If we make errors that impact your order, our liability is limited to the
price you paid to us for our products and services. If your order has not
yet been shipped, you will have the option to accept delivery under
corrected terms that you and we agree upon, or to cancel the items ordered.
Though we will always do our best to ship products on a timely basis, when
we fall short of expectations we'll do our best to rectify the situation in
order to make you happy. After all, we only exist because of our satisfied
If you are in any way dissatisfied with your order, and you don't feel that
the measures we have taken to satisfy you were adequate, please send an
e-mail to me, Mariella Esposito, Pres. I will do my best to
intercede on your behalf.
The use of information on this site is provided without warranty of any
kind, either expressed or implied, including, but not limited to, implied
warranties of merchantability or fitness for a particular purpose, since
purpose can be a matter of subjective speculation. When in doubt, research
other sources of information.
Except as allowed by law, in no event will fantes.com be liable for
any direct, indirect or consequential damages, or any damages whatsoever
resulting from losses of any kind arising out of, or in connection with, the
information, the web site, or the products.
applicable locations on our web site.
In general, warranties are limited to the performance of the product as it
was meant to be used and as indicated in the Directions that came with the
product. As much as you may hate to, it behooves you to read and follow the
Warranties do not cover accidental or other abuse, they do not cover misuse,
and they are limited to the monetary refund of the purchase price or
replacement of the product, if it fails to perform as promised in the
If Directions are missing, you are responsible for requesting a copy from us
or from the manufacturer. If the product is intuitive and you're unsure how
to use it, contact us and we'll try to
The manufacturer's warranties apply to all items on our web site where a
warranty is indicated and to any items packaged with warranty information.
Check the manufacturer's web site or contact them for details.
Items that do not bear warranty information are warranted by us to be free
of defects in materials and workmanship upon delivery. To preserve your
rights under this warranty, you must contact us immediately upon receipt of
a product you feel is defective, or within a reasonable period of time if
the product was received as a gift.
Linking to fantes.com
Providing a link from other websites to fantes.com, for the purpose
of referring others to our site, is appropriate and appreciated. Links
should point to our main page, as other site links can change from time to
time and without notice.
We do not endorse, approve or disapprove of web sites where a link to our
site may appear. (More info.)
Links from fantes.com
All links to other web sites are provided for informational purposes, we do
not have control over their content, we are not notified when their content
is changed, we do not endorse, approve or disapprove them, their content,
and their practices. It is up to you to review their policies and
suitability for your needs.
We do not participate in affiliate programs and we do not accept paid
advertising from sources other than our suppliers. (More info.)